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Review Acquisition

REVIEWTEK

Manage multiple locations or clients

Collect reviews via customized “review funnel” landing pages and widgets

Embed review collection widgets on business websites, social pages, etc.

Provide a mobile-optimized customer experience through the funnel

Generate reviews on target major, local and industry sites

Segment positive vs. negative feedback to pre-empt negative reviews

Guide customers with clear instructions and conversion triggers for 100s of sites

Engage customers with coupons and offers

Private-label landing pages and widgets under your own brand and domain(s)

Create custom account-level default settings to scale easily

Upload location profiles in bulk via CSV or Excel file

Create and assign new profiles via the API

AVERAGE COMPETITION

Manage multiple locations or clients

Collect reviews via customized “review funnel” landing pages and widgets

Embed review collection widgets on business websites, social pages, etc.

Provide a mobile-optimized customer experience through the funnel

Generate reviews on target major, local and industry sites – RARELY OFFERED

Segment positive vs. negative feedback to pre-empt negative reviews – RARELY OFFERED

Review Campaigns

REVIEWTEK

Customize email and text message campaigns, templates, timing and sequence

Automate sending, follow-up, removal and de-duplication of campaign recipients

Upload campaign recipients in bulk via CSV or Excel file

Share access to simple, branded forms for customer onboarding and opt-in

Measure performance with open, click and conversion tracking

Collect reviews on-location with compliant “kiosk mode”

Extend campaigns to all customer interactions with email signature snippets, widgets

Order printed review invites for low-tech, offline campaigns

Exercise complete creative control over email, SMS and MMS templates

Manage and monitor per-profile email and text message limits

Create custom account-level default campaigns to scale easily

Integrate with CRM, POS and other systems through the API

AVERAGE COMPETITION

Customize email and text message campaigns, templates, timing and sequence

Automate sending, follow-up, removal and de-duplication of campaign recipients

Upload campaign recipients in bulk via CSV or Excel file

Share access to simple, branded forms for customer onboarding and opt-in – RARELY OFFERED

Measure performance with open, click and conversion tracking – RARELY OFFERED

Collect reviews on-location with compliant “kiosk mode” – RARELY OFFERED

Monitoring and Reporting Features

REVIEWTEK

Monitor major, minor and industry-specific review sites for new reviews

Get review alerts or send to clients or staff based on custom criteria

Coordinate and manage team responses with simple status and notation tools

Respond directly to Facebook and Google reviews from one dashboard

Generate white-labeled performance and trend reports (Web only)

See data on reviewer clicks, click-throughs and conversions through the funnel

Schedule recurring reports to ship to clients/staff via Web, PDF and CSV

Produce aggregate reports for large, multi-location businesses

Surface high- and low-performing clients or locations with account-level dashboard

Setup multiple, recurring reports to go to clients/staff on any schedule

Pull aggregate data from the API for custom reporting

AVERAGE COMPETITION

Monitor major, minor and industry-specific review sites for new reviews

Get review alerts or send to clients or staff based on custom criteria

Coordinate and manage team responses with simple status and notation tools

Respond directly to Facebook and Google reviews from one dashboard – RARELY OFFERED

Generate white-labeled performance and trend reports (Web only) – RARELY OFFERED

 

Marketing Features

REVIEWTEK

Auto-share positive reviews (including images) to social media profiles

Stream your latest and greatest reviews to your website

Copy/paste embed code for super easy “social proof”

Control SEO-friendly rich-snippet/schema markup for reviews and aggregate rating

Easily deploy “Review Stream” with WordPress plugin, Joomla and Drupal modules

Private-label widgets and plugins completely

AVERAGE COMPETITION

Auto-share positive reviews (including images) to social media profiles

Stream your latest and greatest reviews to your website – RARELY OFFERED

Copy/paste embed code for super easy “social proof” – RARELY OFFERED

Control SEO-friendly rich-snippet/schema markup for reviews and aggregate rating – RARELY OFFERED

Advanced Features

REVIEWTEK

Multiple user accounts for custom staff and/or client access

Provide a full-featured client dashboard under your brand and domain(s)

Add subusers under their own branding (i.e. agencies under agencies)

Integrate single sign-on (SSO) from other applications

Offer a white-labeled API with all features

AVERAGE COMPETITION

Multiple user accounts for custom staff and/or client access

Provide a full-featured client dashboard under your brand and domain(s) – RARELY OFFERED

 

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