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Review Acquisition
REVIEWTEK
Manage multiple locations or clients
Collect reviews via customized “review funnel” landing pages and widgets
Embed review collection widgets on business websites, social pages, etc.
Provide a mobile-optimized customer experience through the funnel
Generate reviews on target major, local and industry sites
Segment positive vs. negative feedback to pre-empt negative reviews
Guide customers with clear instructions and conversion triggers for 100s of sites
Engage customers with coupons and offers
Private-label landing pages and widgets under your own brand and domain(s)
Create custom account-level default settings to scale easily
Upload location profiles in bulk via CSV or Excel file
Create and assign new profiles via the API
AVERAGE COMPETITION
Manage multiple locations or clients
Collect reviews via customized “review funnel” landing pages and widgets
Embed review collection widgets on business websites, social pages, etc.
Provide a mobile-optimized customer experience through the funnel
Generate reviews on target major, local and industry sites – RARELY OFFERED
Segment positive vs. negative feedback to pre-empt negative reviews – RARELY OFFERED
Review Campaigns
REVIEWTEK
Customize email and text message campaigns, templates, timing and sequence
Automate sending, follow-up, removal and de-duplication of campaign recipients
Upload campaign recipients in bulk via CSV or Excel file
Share access to simple, branded forms for customer onboarding and opt-in
Measure performance with open, click and conversion tracking
Collect reviews on-location with compliant “kiosk mode”
Extend campaigns to all customer interactions with email signature snippets, widgets
Order printed review invites for low-tech, offline campaigns
Exercise complete creative control over email, SMS and MMS templates
Manage and monitor per-profile email and text message limits
Create custom account-level default campaigns to scale easily
Integrate with CRM, POS and other systems through the API
AVERAGE COMPETITION
Customize email and text message campaigns, templates, timing and sequence
Automate sending, follow-up, removal and de-duplication of campaign recipients
Upload campaign recipients in bulk via CSV or Excel file
Share access to simple, branded forms for customer onboarding and opt-in – RARELY OFFERED
Measure performance with open, click and conversion tracking – RARELY OFFERED
Collect reviews on-location with compliant “kiosk mode” – RARELY OFFERED
Monitoring and Reporting Features
REVIEWTEK
Monitor major, minor and industry-specific review sites for new reviews
Get review alerts or send to clients or staff based on custom criteria
Coordinate and manage team responses with simple status and notation tools
Respond directly to Facebook and Google reviews from one dashboard
Generate white-labeled performance and trend reports (Web only)
See data on reviewer clicks, click-throughs and conversions through the funnel
Schedule recurring reports to ship to clients/staff via Web, PDF and CSV
Produce aggregate reports for large, multi-location businesses
Surface high- and low-performing clients or locations with account-level dashboard
Setup multiple, recurring reports to go to clients/staff on any schedule
Pull aggregate data from the API for custom reporting
AVERAGE COMPETITION
Monitor major, minor and industry-specific review sites for new reviews
Get review alerts or send to clients or staff based on custom criteria
Coordinate and manage team responses with simple status and notation tools
Respond directly to Facebook and Google reviews from one dashboard – RARELY OFFERED
Generate white-labeled performance and trend reports (Web only) – RARELY OFFERED
Marketing Features
REVIEWTEK
Auto-share positive reviews (including images) to social media profiles
Stream your latest and greatest reviews to your website
Copy/paste embed code for super easy “social proof”
Control SEO-friendly rich-snippet/schema markup for reviews and aggregate rating
Easily deploy “Review Stream” with WordPress plugin, Joomla and Drupal modules
Private-label widgets and plugins completely
AVERAGE COMPETITION
Auto-share positive reviews (including images) to social media profiles
Stream your latest and greatest reviews to your website – RARELY OFFERED
Copy/paste embed code for super easy “social proof” – RARELY OFFERED
Control SEO-friendly rich-snippet/schema markup for reviews and aggregate rating – RARELY OFFERED
Advanced Features
REVIEWTEK
Multiple user accounts for custom staff and/or client access
Provide a full-featured client dashboard under your brand and domain(s)
Add subusers under their own branding (i.e. agencies under agencies)
Integrate single sign-on (SSO) from other applications
Offer a white-labeled API with all features
AVERAGE COMPETITION
Multiple user accounts for custom staff and/or client access
Provide a full-featured client dashboard under your brand and domain(s) – RARELY OFFERED